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Supply Chain

Rebuilding Trust in Global Agri-Food Supply Chains

How simulation-driven decision-making and digital twins can help rebuild trust and resilience in global agri-food supply chains.

Global agricultural supply chains today suffer from chronic mistrust and fragility. Climate change, extreme weather and geopolitical conflicts have generated unprecedented volatility in crop yields and prices. For example, droughts and floods in 2024 drove cereal yields far below historical averages in Africa and Europe, and sharp weather-induced shortages sent cocoa prices surging 400%. Meanwhile, pandemic lockdowns and logistics failures disrupted labour, processing and transport on a massive scale. These shocks reveal the interdependence of farmers, traders, manufacturers and retailers around the world, and also how opacity and disorganization have allowed even small crises to ripple into full-blown system shocks. As one industry commentator noted, such events are “stress signals from a global system stretched beyond resilience”. The food sector still lacks real-time visibility into how ingredients move through thousands of suppliers, and data remain “fragmented across thousands of suppliers and opaque standards”. In this environment of uncertainty, stakeholders cannot easily verify risks or coordinate responses, so trust among partners has eroded.

For finance chiefs, this trust deficit is particularly problematic. In recent years, CFOs have become de facto risk managers for enterprise resilience, accountable not just for budgets but for the continuity of global supply lines. The disruptions of COVID-19, trade wars and climate shocks have shown CFOs that “confidence in suppliers’ capability, reliability, … and transparency becomes critical”. CFOs increasingly must ensure that suppliers have robust contingency plans and that potential exposures are identified early to address enterprise risk. Indeed, Deloitte reports that trust-building investments correlate with far greater supply-chain resiliency and even significant revenue growth. Yet many leaders also admit to blind spots: one survey found executives overestimate the trustworthiness of their chains by 20% on average. With such high stakes — and with extreme events becoming more frequent — today’s CFO must take a leading role in diagnosing and mitigating long-range supply chain risk.

The Evolving CFO Mandate in Supply Chain Resilience

Traditionally, CFOs focused on short-term financial performance. In a volatile post-pandemic era, however, the remit of the CFO has expanded into strategic risk and operations. Modern CFOs are “operating at the center of disruption — managing economic volatility, shifting trade and tax policy, and rapid advances in AI and emerging technology”. They are expected to align capital allocation with enterprise strategy, balancing investments in growth versus resilience. In practice, this means funding innovation in data systems, scenario planning, and cross-functional planning tools. It also means tightening financial discipline while supporting new business models and compliance demands. Our connected world means one misstep in supply procurement can be a multi-million-dollar problem, so CFOs must now account for long-tail supply risks in forecasts, disclosures, and budgeting. For example, 58% of surveyed CFOs say they are putting more emphasis on cash and liquidity forecasting to adjust to today’s volatility.

The reason is clear: supply chains are a major risk to business value. As Deloitte advises, CFOs should not assume their suppliers will simply weather crises on their own – instead, finance leaders should demand “well-designed, consistent plans” across the network to protect the firm against shocks. This means coordinating with procurement, operations and even external partners. CFOs who embrace transparency can better fulfill their mandate of enterprise risk oversight: by uncovering hidden exposures early, they can guide capital to the most resilient parts of the chain. On the other hand, CFOs who lack insight into supply linkages may overlook embedded risks. Indeed, finance chiefs who champion data-driven visibility enable faster, more informed decisions in turbulent times.

Simulation-Driven Decision-Making: Digital Twins and Scenario Planning

To bridge the information gaps plaguing agri-food systems, many companies are adopting simulation platforms – essentially digital replicas of real-world supply networks and processes. At the core of this approach is the “digital twin” concept: a dynamic, data-driven model that mirrors physical assets, from farm equipment and silos to transport fleets and retail outlets. These virtual twins integrate real-time IoT sensor data, historical records and external feeds (weather, market indices, etc.) to represent the current state of the chain, and then run predictive models for the future. In agriculture, scholars note that digital twins can capture agronomic details like irrigation or fertilizer use and simulate crop growth and yield outcomes. By encompassing post-harvest steps – warehousing, distribution, processing – these systems can optimise the entire supply chain end-to-end.

Connected simulation is the next step: CFOs and planners feed these digital twins with proposed changes or disruptions (for example, a sudden trade embargo or a predicted drought) and see the virtual consequences. This scenario planning makes it possible to run “what-if” analyses that were previously impossible to manage manually. For instance, recent research highlights how a financial digital twin can combine operational and market data so that companies can simulate how, say, interest-rate swings or port closures would impact cash flows and working capital. In practical terms, digital twins allow companies to build rich “risk maps” of their multi-tier supplier networks and then stress-test them under various shocks. The technology thus provides unprecedented visibility: companies can track each node and link in real time, instantly spotting bottlenecks or quality issues. In Exiger’s words, digital twins offer a “comprehensive and real-time view of the entire ecosystem, enabling precise decision-making, better risk mitigation and long-term business continuity”.

Benefits for Visibility, Alignment, and Coordination

Simulation-driven platforms create a shared intelligence across stakeholders. Instead of each division or partner having its own isolated numbers, everyone looks at the same virtual model. This alignment greatly enhances trust. For example, a digital supply-chain twin can “provide unprecedented visibility” into supplier performance, inventory status, and material flows. When issues arise – say, a supplier is hit by flooding – the system immediately flags the affected nodes. Operations and finance can then jointly evaluate options: Could we reroute shipments? Ramp up alternative sources? How would each choice affect cost, revenue, and service levels? By simulating these scenarios, managers turn abstract risks into quantified outcomes. A case in point is Walmart’s use of a digital supply-chain replica: by running simulated scenarios of varying demand or port outages, the company could gauge the effect on inventory and service, helping it fine-tune stocking and routing strategies.

Importantly, simulation platforms foster proactivity. Rather than reacting when a crisis hits, organizations can test contingency plans in advance. They can answer questions like: “If we lose 30% of crop volume due to heat stress, will our pricing buffer or our logistics redundancy be enough?” This capability builds confidence. One study notes that companies using such what-if models can “evaluate the effects of demand fluctuations, seasonal changes, or supply chain interruptions” before they occur. Another analysis emphasizes that these systems detect anomalies or patterns (e.g. gradually declining supplier performance) that would otherwise go unnoticed. In practice, teams using digital twins for scenario analysis move from “reaction to pre-approved playbooks tied to quantified outcomes”. In short, shared simulations make hidden risks visible and help executives coordinate faster. As Rule Ltd. observes, proactive risk mapping plus “scenario planning change the conversation, you see the network clearly, you simulate credible what-ifs, and you choose the lowest-regret path with finance and operations aligned”.

This alignment extends trust. When a CFO and an operations leader look at the same simulation output, they build consensus on the best plan. Rule Ltd. notes that digital twin–supported scenario models “turn debate into numbers your CFO and COO can approve,” and in turn build confidence among stakeholders. The result is fewer surprises and a clearer audit trail – in fact, companies report that employing these tools leads to “fewer surprises for the board and key customers”. By replacing manual guesswork with data-driven clarity, simulation platforms can thus repair fractured trust.

Lessons from Recent Disruptions

Numerous recent events underscore the need for this approach. The COVID-19 pandemic exemplified how a lack of shared intelligence can fragment trust. As OECD analysts have documented, lockdowns imposed “unprecedented stresses on food supply chains” – from labor shortages in fields to processing-plant shutdowns and cross-border logjams. In many countries grocery shelves briefly emptied not from shortages of food per se, but from disruptions in logistics and coordination. During those tense weeks, buyers and suppliers struggled on siloed forecasts and outdated charts. By the time detailed data trickled through, panic orders had been placed or cancelled, eroding relationships. Transparency deficits even forced farmers in some regions to dump milk or waste perishable crops because they could not reach markets, weakening trust between agricultural producers and processors.

Environmental shocks further illustrate the point. In 2022, for example, simultaneous droughts and conflicts in major grain regions around the world caused a sudden 110% jump in wheat prices. No single country could have anticipated this alone, but global market data revealed the combined threat. Yet many local buyers found themselves scrambling, unsure of how to allocate inventory or hedge costs. If they had had a shared simulation of supply and demand flows, they might have mitigated the scare. Likewise, when the Suez Canal briefly blocked trade, manufacturers that could overlay that risk on their supply chain models with alternative routes avoided lengthy shutdowns. Without a common platform for such intelligence, suppliers can experience false alarms and buyers can accuse sellers of “unreliability,” further corroding trust.

Commodity price volatility is another case. We have seen agricultural inputs spike wildly – cocoa prices went up 400% after storms, a top processor called it “unprecedented disruption”, and coffee jumped 40% in a year. These swings reflect complex, interwoven factors. Yet if downstream companies had continuously updated scenario models of climate impact and trade trends, they could share projections with farmers and financiers in real time. Instead, price shocks today often trigger finger-pointing (e.g. is the trader at fault, or the grower, or the speculator?). Shared simulation data would at least ensure that everyone is looking at the same demand curves and weather forecasts. As one industry report starkly put it, “visibility becomes power” when a crisis is systemic. Failure to share that visibility cedes power to speculation and rumor – the very opposite of trust.

The CFO as Champion of Simulation and Transparency

In all these contexts, the CFO is uniquely positioned to champion simulation technologies and rebuild trust. As the finance executive responsible for planning and investor communication, the CFO can drive investment in the necessary digital platforms. By allocating capital to build or procure digital twins and scenario tools, the CFO commits the organization to transparency. For example, CFOs can ensure that integrated business planning (IBP) processes connect FP&A with operations, so that scenario outcomes flow into forecasts and budgets. They can demand that supply-chain data be integrated with finance systems (as the WSC conference paper suggests, to automatically sync inventories and payables in a unified model).

Most importantly, CFOs can use these tools to transform risk disclosure and stakeholder engagement. Instead of simply reporting static risk factors in footnotes, a CFO might present quantified scenarios – “what if” analyses of crop failure or tariff changes – grounded in the shared digital model. This level of open forecasting builds credibility with regulators, lenders and investors, because it shows a concrete plan rather than vague assurances. Internally, it also builds trust with other departments: the CFO is effectively saying “here is how I see the chain, let us plan together,” which encourages others to share data and cooperate.

Global companies are already piloting such approaches. A recent Cognizant analysis notes that businesses integrating digital twins “empower organizations to design, monitor, analyze and optimize assets and operations in real time, resulting in more accurate decisions and more efficient operations”. In practice, a food manufacturer might simulate factory outputs under different power-shutdown scenarios, enabling the CFO to decide whether to invest in backup generators or insurance. A grain trader might digitalize its entire procurement network and simulate futures-market variations, helping the CFO align hedging strategies with supply routes. Perhaps the most vivid example comes from UNICEF’s work: by using real-time shared data for vaccine distribution, UNICEF’s supply chain team (with support from finance planners) was able to “predict, respond and maintain resilient supply networks” during a crisis. The key was open data exchange and strong governance – exactly the principles CFOs should embed in agricultural chains.

Looking ahead, CFOs should ensure that digital twin investments also serve broader sustainability and regulatory goals. Traceability systems (often backed by blockchain or knowledge-graph technology) can become part of the simulation framework, linking financial metrics to environmental or social data. For instance, a food retailer may digitally map carbon footprints of its suppliers; running scenarios can then show how changing sources might reduce emissions while affecting cost. This kind of joint financial-operational modeling supports ESG disclosure, further enhancing stakeholder trust.

Conclusion

Rebuilding trust in the global agri-food system will not happen through goodwill alone; it requires hard data and shared perspective. Simulation-driven decision-making offers exactly that: a single source of truth for complex, uncertain environments. By championing digital twins and scenario planning, CFOs can turn opacity into transparency. They can quantify risk, allocate capital to where it most strengthens resilience, and communicate with confidence. In doing so, they restore the confidence of suppliers, buyers, investors and regulators. As one advisory firm notes, investing in these trust-building technologies is linked to stronger resilience and even higher revenue. In today’s volatile world, CFOs who embrace simulation are not just safeguarding operations – they are investing in credibility, earning stakeholder trust one model run at a time.

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